The shift toward offering greater personalization doesn’t seem to be slowing down anytime soon. In fact, Edouard Macquin, president of Lectra Americas, said personalization and the on-demand economy is core to what’s driving fashion apparel and retailtoday.
Here, Macquin shares his insights into this trend, and how Lectra is responding with new platforms to help brands gain a competitive edge.
WWD: The fashion apparel industry has gone through some remarkable changes in the past decade. What’s driving this change?
Edouard Macquin: The fashion industry is part of the greater seismic shift toward products tailored to individual tastes and preferences. We see this across media, for instance. What is unique to the fashion industry, though, as opposed to a streaming TV service, is that we are delivering a physical product to consumers. This is also where the challenge lies.
Today, we are doing things that were simply not possible even a few years ago in terms of personalization and the fast delivery of high-quality, on-demand goods with a consistent fit. Staying at the technological cutting edge is going to be a major determiner of success for brands, as the demand for on-demand is only going to grow.
WWD: What role does technology and innovation play in this change?
E.M.: For a retail brand to allow customers an on-demand option requires fundamental technological changes across the supply chain. The old technology that supported the supply-driven fashion market is simply not flexible enough to deliver on-demand fashion and apparel quickly, consistently, efficiently or sustainably — especially given the fast-fashion model that was previously dominant.
Rather than flood the market with goods, the brands that can create the most flexible and efficient models to deliver products of consistent fit and high quality are going to be the most successful as the demand for personalization in fashion continues to grow. The technological solutions available to brands, and having the experts who can implement them most effectively, will ultimately drive better, more innovative products with faster turnaround times from when customers click the order button to when they receive their new items.
WWD: In that time, Lectra itself has evolved. How has the company responded to these market disruptions and demands for innovation and greater sustainability?
E.M.: Similar to how the fashion industry is responding to and driving consumer demand for personalization, at Lectra, we are both responding to market demands and proactively helping to drive the shift to more innovative and sustainable solutions. The on-demand revolution is not a trend, really; it is a long-term change in the way customers interact with brands. It is more of a conversation, and a major part of that conversation is understanding that consumers are smarter and more well-informed than perhaps ever before on a mass scale.
Fashion consumers want to know how their products are made and where the materials come from. They are informed about the carbon footprint of manufacturing and the social impact of the supply chain. So, in addition to delivering high-quality, personalized products quickly and consistently, technology also needs to offer brands transparency and control across the product life-cycle.
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提供更大的个性化转变似乎并不会很快放缓。事实上，Lectra Americas 总裁 Edouard Macquin 表示，
在这里，Macquin 分享了他对这一趋势的见解，以及 Lectra 如何利用新平台做出响应，以帮助品牌获得
E.M .：在 Lectra，和时尚行业响应并推动消费者对个性化的需求一样，我们既响应市场需求，又积极帮助
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